Terms & Conditions – Phototech
Last Updated: September 2026
Welcome to Phototech. By accessing or purchasing products from our website, you agree to comply with the following Terms & Conditions. Please read these terms carefully before placing an order.
1. General Information
Phototech provides printing machines, printing equipment, consumables, accessories, and related products through its website. We reserve the right to update product information, prices, offers, and these terms at any time without prior notice.
2. Product Information
We make every effort to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate. However, minor differences in product appearance, packaging, specifications, or images may occur.
3. Pricing & Payment
- All prices displayed on the website are subject to change.
- Applicable GST/taxes will be charged as per the product and customer’s billing details.
- Customers are responsible for providing accurate billing and shipping information.
- Orders are confirmed only after successful payment or approval of the selected payment method.
- Phototech reserves the right to cancel an order in case of pricing errors, payment issues, stock unavailability, or suspected fraudulent activity.
4. Order Confirmation
After placing an order, customers may receive an order confirmation through email, phone, SMS, or other available communication methods.
Phototech reserves the right to verify an order before dispatch.
5. Shipping & Delivery
Delivery timelines may vary depending on product availability, shipping location, courier service, and other circumstances.
Phototech is not responsible for delays caused by courier companies, natural events, strikes, transportation issues, incorrect customer information, or other circumstances beyond our reasonable control.
Customers should provide a complete and accurate delivery address and contact information.
6. Cancellation
Order cancellation may be permitted before the product has been dispatched. Once an order has been shipped, cancellation may not be possible.
For cancellation requests, customers should contact Phototech as soon as possible.
7. Returns & Replacement
Returns or replacements will be handled according to the applicable product-specific return policy.
Products must be returned in the required condition, along with original packaging, accessories, manuals, invoices, and other supplied items where applicable.
Products damaged due to misuse, improper installation, unauthorized modification, physical damage, or incorrect operation may not qualify for return or replacement.
8. Warranty
Warranty coverage, if applicable, will be provided according to the warranty terms specified for the individual product.
Warranty does not generally cover damage caused by misuse, accidents, unauthorized repairs, improper installation, voltage fluctuations, consumables, or normal wear and tear unless specifically stated otherwise.
9. Machine Installation & Usage
Customers are responsible for operating machines according to the manufacturer’s instructions and recommended operating procedures.
Phototech recommends using appropriate electrical connections, consumables, ventilation, and safety measures when operating printing machinery.
10. Intellectual Property
All website content, including logos, product images, graphics, text, designs, videos, and other materials, is the property of Phototech or its respective owners and may not be copied, reproduced, modified, or distributed without prior written permission.
11. Website Usage
Customers agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to the website or its systems.
- Upload malicious software or harmful content.
- Misuse website information or content.
- Place fraudulent or unauthorized orders.
12. Privacy
Customer information is handled according to our Privacy Policy. By using the website, you agree to the collection and use of information as described in our Privacy Policy.
13. Limitation of Liability
Phototech shall not be responsible for indirect, incidental, or consequential losses arising from the use of products or the website, to the extent permitted by applicable law.
Customers are responsible for using products safely and according to the relevant instructions.
14. Changes to Terms
Phototech may modify these Terms & Conditions from time to time. Updated terms will be published on this page. Continued use of the website after changes are published constitutes acceptance of the updated terms.
15. Contact Us
For questions regarding orders, products, returns, warranty, or these Terms & Conditions, please contact the Phototech support team through the contact details provided on our website.
By placing an order on the Phototech website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
